Operations consultancy for BSCs

We build solutions for your commercial cleaning company.

When spreadsheets or off-the-shelf apps stop fitting, Colby builds the missing piece around your operation and continues supporting you after the launch.

Fixed-fee discovery · Connor calls back within one business day
one operation · one system · six tools it already runs
live
Clients and associations we work inside of
Client
Member · published
Member
Webinar host
What one removed bottleneck did

Three engagements, three numbers that moved.

3 dayssame visit
Quotes now leave before the rep leaves the parking lot.
Janitorial · Phoenix
6 hrs45 min
Friday payroll reconciliation, cut to one sitting. Invoice errors hit zero in ninety days.
Staffing back office
70–85%
Of an RFP response pre-filled from the firm's own approved language.
Contract bidding desk
Read the full write-ups →Numbers measured against the client's own before-state.
Works with what you already run

We connect to your stack. We don't replace it.

Keep the tools your team already knows. What we build reads from them and writes back to them, so nobody retypes a building into a second system.

Accounting & payroll
QuickBooks
ADP
Gusto
Paylocity
CRM & pipeline
Salesforce
HubSpot
Pipedrive
Aspire
Janitorial ops & QC
Swept
OrangeQC
CleanTelligent
WinTeam
Field, comms & docs
Jobber
Twilio
Microsoft 365
Google Workspace
QuickBooks
Salesforce
HubSpot
Pipedrive
Swept
OrangeQC
WinTeam
CleanTelligent
Aspire
Jobber
ADP
Gusto
Don't see yours? If it has an export or an API, we can read it.
See it move

Three bottlenecks we've taken out, shown end to end.

The quote, the timesheet and the follow-up stop living in separate places.

Bid app, inspection app, time clock, payroll, a shared drive and a group text. Somebody retypes the same building into all of them, and follow-up slips through the seams.

Deliverable: one path a job actually travels

Pricing stops living in one person's head.

Every walkthrough waited on the owner and one spreadsheet, so bids went out days after the prospect had already talked to two other companies. We put that same pricing model into an app the reps use inside the building.

Deliverable: quote out before the rep leaves the lot

Off-the-shelf is right for most operators — until it isn't.

The line is simple: keep buying software until the workflow that wins your accounts is the one thing the tool won't do. We build that piece, and tell you at the readout if you don't need us.

Deliverable: an honest build-or-buy answer
How an engagement works

You see the map before you spend a dollar on software.

The full process →
013 WEEKS

Discover

We ride along. Night walks, bid walks, the Friday payroll scramble. You leave with a map of how the work actually runs, on paper.

02ONE SESSION

Readout

A build menu priced item by item and ranked by payback. You pick what gets built first — or whether anything does.

03WEEKLY

Build

Working software in your team's hands every week of the build. No big reveal at the end, no surprise invoice.

04ONGOING

Run

We host what we ship and answer the phone when it breaks. Changes keep coming as the company grows.

What owners tell us on the first call
“Bids take three days and I'm the bottleneck.”
Owner · 90-cleaner BSC
“I can't prove the clean until the client complains.”
Ops lead · multi-site janitorial
“Payroll reconciliation eats a whole Friday.”
Controller · staffing back office
“We buy another app and now the data lives in six places.”
Owner · facilities services
If one of those is your week, that's the call. Bring the process that keeps getting stuck.
What we do

Four things, and we only do the ones you need.

Operations audit

Three weeks on site and on your calls. A written map of how the work moves, where it stalls, and what each stall costs in hours and lost bids. Yours to keep, whether you build anything or not.

Bottleneck map + ranked build menu

Custom software

When the off-the-shelf app won't do the one thing that wins you accounts, we build that piece around your operation: quoting, inspections, dispatch, job costing, onboarding.

Shipped tools your crews actually use

Automation where it pays

Call notes written up before you hang up. Bid tasks that create themselves. Follow-ups drafted in your own words. Nothing sends, posts or spends on its own — a person approves anything that leaves the building.

Hours back, same headcount

We run it after

You are not left holding a codebase. Colby hosts and maintains what we ship. When something breaks at six in the morning, the person who answers is the person who wrote it.

Hosting, support and changes as you grow
Who it's for

We're a fit for some companies and not others.

Saying this up front saves us both a call. If you're on the good-fit list, get in touch. If you're not, we'll tell you on the first call rather than take the money.

Good fit
  • $3M to $50M in annual revenue, 50+ cleaners
  • You've outgrown the spreadsheet and the off-the-shelf app both
  • One workflow is visibly costing you accounts or margin
  • The owner or ops lead will give us real access for three weeks
Not a fit
  • Under ten accounts — an off-the-shelf app is cheaper and we'll say so
  • Looking for a body shop to build a spec someone else wrote
  • Nobody internally can make a decision in under a month
Straight answers

The questions we get on every first call.

Pricing is the short version: fixed fee for discovery, priced menu after, flat monthly to run it. Nothing open-ended.

“Isn't AI going to make things up in front of my client?”

Nothing we build sends, posts or spends without a person clicking the button. Drafts stay drafts. Claims that aren't in your own records get blocked before they ship.

Fair. That's why we spend three weeks watching them work before we build anything. If a tool adds a step to a cleaner's night, it's the wrong tool and we won't ship it.

Most operators should keep it — we connect to QuickBooks, HubSpot, Salesforce, Pipedrive, Swept, OrangeQC and the rest. We build the one piece the tool won't do. If off-the-shelf covers you, we'll tell you at the readout.

Discovery is a fixed fee quoted before we start, based on the size of your operation and how many sites we walk. Builds are priced per line item with an expected payback next to each. Running it is a flat monthly — no per-seat pricing that punishes you for hiring.

You own the code and the data, and we document the handoff from day one. The maintenance agreement is a service you choose to keep, not a lock-in.

Tell us the process that keeps getting stuck.

Leave an email or a phone number. Connor calls you back within one business day — no deck, no sales team.

Or call (480) 227-0851 directly.