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Companies and contracts

Companies lists every company you sent Colby, from the first talk to recording, with its rate, kits, hours and your fee. When a company is ready to sign, you ask Colby to send its contract from here or from Contracts.

6 min read · Updated November 10, 2026

On this page
  1. What Companies shows
  2. What each stage means
  3. Request a contract
  4. Follow a contract in Contracts
  5. If you run crews yourself
  6. When something looks wrong

What Companies shows

Companies ("Sent to Colby") lists each company credited to you, furthest along first: recording, then signed, then in progress, then not moving forward. Filter chips at the top (All, In progress, Signed, Recording, Not moving forward) show only the groups you have, with a count on each.

ColumnWhat it shows
CompanyThe company name, the contact's name and the date it signed with Colby.
Where it standsFour dots for Talking, Contract, Signed and Recording, a chip with the stage, a line with the contract's status when one is out, and Request contract when a contract can go out.
RateWhat Colby pays the company for every accepted hour, from its Order Form. Before an Order Form, the rate you offered with "You offered" under it, or "Not set yet."
KitsPhones sent out of the kits in its Order Form, like "2 of 5 sent," with a bar. A dash means none yet.
HoursHours its crews have recorded so far, before review.
FeeYour fee on its accepted hours so far in the current calendar month.

On a phone, each company shows as a card with the same fields stacked.

What each stage means

StageMeaningYour next move
Talking with ColbyColby is talking with the owner.Stay in touch with the owner. Ask what questions are left.
Contract requestedYou asked for a contract and Colby is reviewing it.Nothing. Colby sends it or tells you why not.
Contract sentThe contract is out in DocuSign.Remind the owner to sign.
On holdPaused on the company's side or Colby's.Ask the owner what changed.
Getting set upColby is preparing the phones and start.Make sure the owner has picked who will record.
SignedThe company signed with Colby and has not recorded yet.Check that phones arrived and crews joined the recording app.
RecordingIts crews have recorded hours.Watch accepted and rejected hours on Today and Earnings.
Not moving forwardThe company stopped.Keep the owner on your list. Things change.

Request a contract

Each company signs Colby's standard agreement and Order Form directly with Colby. You never sign it. You ask Colby to send it, and Colby reviews every request before it goes out.

Request contract shows on a company that is still in progress and has no contract in review or out for signature. You can also use the Ready for a contract list in Contracts, or tick "They're ready to sign" when you refer a new company in Share.

  1. Choose Request contract on the company.
  2. Check Rate per accepted hour. It starts at the company's current rate (its Order Form rate, else the rate you offered, else your standard rate). Change it only if you agreed on a different rate with the owner. The line under it says what you would earn, or the most you can offer.
  3. Fill in Legal company name, Who signs for them and Their email for DocuSign. These three are required.
  4. Add Their title and Company address if you have them.
  5. Set Camera kits, the number of phones the company needs (1 to 50).
  6. Set Target hours, the hours the company aims to record in a calendar month. The box suggests a number from the kit count.
  7. Add a note to Colby if anything is unusual, such as a start date or a second location.
  8. Choose the button at the bottom that asks Colby to send it.

The page then says Colby will look over the contract and send it through DocuSign, and that you will see when it goes out. If a contract for that company is already in progress, it says so and points you to Companies.

Follow a contract in Contracts

Contracts ("Agreement and Order Form") has two parts. Ready for a contract lists your companies that can take one, each with Request contract. Contracts you asked for lists each request with its signer, rate, kits and target hours, and a four-step tracker.

Tracker stepDone when
AskedYou sent the request. Shows the date.
Colby reviewsColby has looked it over.
SentThe contract is out in DocuSign. Shows the date.
SignedThe company has signed. Shows the date.
LabelMeaning
(Colby) is reviewing itColby is looking over your request. Nothing has been sent yet.
Sent for signatureColby signed first and DocuSign emailed the person you named.
Sent · opened by the signerThe signer opened the email.
SignedDone. The company moves to Signed in Companies.
Not sentColby did not send it. Ask why before you request another.
Not signedThe contract closed without a signature.

The number next to Contracts in the sidebar (a dot on a phone) counts requests still being reviewed or out for signature.

If you run crews yourself

If your own company is in the program, a panel at the top of Companies shows it with its stage, rate, kits, recorded hours and target hours. Your own company earns you no partner fee. What Colby pays it shows under Earnings, and its full hours page is under Company hours: each recorder's hours, videos and last upload, how many phones recorded in the last 7 days, and any videos Colby flagged with the reason.

When something looks wrong

What you seeWhat to do
A company you referred is missingCheck People. If the chip says "Colby is checking this one," Colby is working out who referred it. If it says "Not counted as your referral," it was credited to someone else. Ask Colby if you think that is wrong.
No Request contract buttonThe company already signed, stopped, or has a contract in review or out. Check the contract line in Where it stands.
The rate you set was refusedIt is above your limit. The message says the most you can offer. To offer more, ask Colby.
Hours show, but no feeHours count only once accepted. Look at Earnings for hours still waiting for review.
Kits say 0 of 5 sent after signingColby is preparing the phones. Ask Colby support if it has been a while.

Questions

Can I send a contract myself?

Not yet. Today you request it and Colby sends it. Sending contracts from your portal is coming.

Who signs the company's contract?

Colby signs first, then the person you named at the company. You never sign it.

Can I change a contract after asking for it?

Write to Colby with the company's name and the change. A changed term goes to Colby to review.