Earnings
Earnings shows what your companies' accepted hours have earned you, company by company, next to your fee terms.
On this page
How your fee is counted
On standard partner terms, Colby pays you $2.00 for every accepted hour your companies record, with no end date. Colby pays it on top of what each company earns, so it never comes out of their pay.
Only accepted hours count. Hours still waiting for review show beside them and count once they are accepted. Rejected hours never count. Your signed Referral Agreement is the governing document, including when fees are paid.
Example
Reading a company's line
Accepted: 250 hours so far in the current calendar month.
Waiting for review, 7 days: 30 hours.
Fee: 250 accepted hours times $2.00 per accepted hour.
If the 30 waiting hours are accepted, the Accepted count goes up by 30. Any that are rejected never count.
The four tiles
| Tile | What it shows |
|---|---|
| Earned on accepted hours | Your fees so far in the current calendar month. |
| Accepted, last 7 days | Hours that passed review in the last 7 days. |
| Recorded, waiting for review | Hours from the last 7 days still in review, for companies inside your fee period. |
| Companies earning | How many of your companies have earned a fee in the current calendar month, out of all your companies still with Colby. |
If you also run a company in the program, the last tile reads Your crews instead and shows what Colby pays your own company.
Fees by company
This panel shows your fee total for the current calendar month and a bar for each company that has earned one, largest first. Under the bars, a table lists each company with hours:
| Column | What it shows |
|---|---|
| Company | The company. A note under the name shows if it is outside your fee period. |
| Accepted | Accepted hours so far in the current calendar month. |
| Waiting for review, 7 days | Hours from the last 7 days still in review. |
| Per accepted hour | What you earn for each of its accepted hours, with your fee terms in words under it. |
| Fee | Your fee from that company so far in the current calendar month. |
With more than one company, a Total row adds them up. Before any hours are accepted, the panel says fees start once hours from a company you referred are accepted.
Your fee terms
The side panel (below the table on a phone) shows your fee terms in Colby's words, copied from your signed agreement. Under them, each active company is listed with its rate and what you earn per accepted hour from it.
The panel ends with the money and agreement contact and a link to Open your documents, where your signed Referral Agreement is.
If you run crews yourself
Partners whose own company is in the program see a Your crews panel above the fees. It lists your company with the hours its crews recorded, its rate and its estimated pay. That pay counts recorded hours, and it is separate from your partner fees. If the rate shows a dash, Colby has not set your company's rate yet.
When a number looks off
| What you see | Why it happens | What to do |
|---|---|---|
| Fees are lower than you expected | Only accepted hours count. In-review hours count later, and rejected hours never count. | Compare Accepted with Waiting for review. Help crews cut rejections. |
| A company has hours but no fee | Its hours are still in review, or it is outside your fee period. | Look for the fee period note under its name. |
| The total dropped at the start of a calendar month | The fee tiles count the current calendar month only. | That is expected. Accepted hours from earlier months still count under your Referral Agreement. |
| A company is missing | It has no accepted hours and nothing in review yet. | Check Companies to see where it stands. |
| The numbers don't match what an owner tells you | Owners may count recorded hours. Your fee counts accepted hours. | Ask the owner to look at accepted hours too. |
Questions about amounts, your terms or when fees are paid go to the money and agreement contact shown in the panel, not to support.
Questions
Is my fee taken out of the company's pay?
No. Colby pays it on top of what each company earns.
Do I keep earning if a company records for years?
Yes. Standard partner terms pay $2.00 for every accepted hour with no end date, for as long as the company records.
Can I see what Colby pays each company?
Yes. Companies shows each company's rate from its Order Form, and Your fee terms lists it next to what you earn from that company.
