Learn / Questions
Questions owners ask
Grouped by topic. Each group links to the full lesson.
Who we are →
Are you a cleaning company?
No. We don't bid on or take cleaning accounts. We pay cleaning companies for video of the work they already do.
Do I have to sign anything to talk to you?
No. The form on colby.ing only asks us to call. You sign the agreement later, and only if you want to join.
Where do you work?
In the U.S. only. When you sign up, we ask for the state where your cleaners work and a U.S. phone number.
What you earn →
When is the rate set?
The range is $10 to $15 an hour. Our team confirms your exact rate in writing, and it stays the same unless we both agree in writing to change it.
Do I get paid for hours that don't pass review?
No. Only accepted hours are paid. If our team sends feedback, fix it before you record more.
Can a solo cleaner earn this way?
Yes. Enter 1 cleaner when you sign up. The same rate and review rules apply.
Getting your building client's OK →
We clean at night when the building is empty. Do I still need to ask?
Yes. Get the OK first, even when no one is there. The agreement you sign with Colby says you have the building's permission before anyone records.
What if the manager asks a question I can't answer?
Call our team at (480) 542-7526. We can help you find the answer before you go back to them.
Explaining it to your crew →
Will the video be used to judge my cleaners?
No. Our team checks the video for things like hands in view and good light. We do not rate how fast or how well anyone cleans.
What if a cleaner says yes, then changes their mind?
They take off the headband and go back to regular work. Let our team know so we don't expect more video from that person.
Can a cleaner use a phone that isn't on the list?
No. Only the listed models work: iPhone 12 through 15, most of the iPhone 16 and 17 models, some Google Pixels and the Galaxy S21 through S24.
Your first two weeks →
Can my crew record before the setup call?
No. The recording app is set up on the call, before any recording starts.
What if the mount slips during a shift?
Pause, adjust it and check the view again. Then keep going.
What if someone records a private area by mistake?
Tell our team. We explain what to avoid and what to do if it happens.
The paperwork →
Can I stop after the first 6 weeks?
The Order Form renews one month at a time unless one side gives written notice that it will not renew before the current term ends (Order Form Section 1.1).
Who signs first?
You do. You sign online through DocuSign, then Colby signs.
Where your video goes →
Who sees my crew's video?
Our team reviews it. Colby may sell or share selected video with outside teams for robot and world model work, as the agreement says.
What if something private gets recorded?
Tell our team right away. We explain what to avoid and what to do when it happens by mistake.
Egocentric data →
Does egocentric video show the cleaner's face?
The phone points down and out from the forehead, so it shows hands, tools and the surface. It does not point back at the person wearing it.
Why not just use the building's security cameras?
Those sit high and far away. They show where a person walked. They miss what the hands did with the rag and the spray bottle.
AI training →
Does the computer know it is watching my company?
It learns from what is in the frame: hands, tools, surfaces and steps. That is why we ask your crew to keep private areas and personal information out of the shot.
Why does slowing down or repeating a task hurt?
The computer copies what it sees. If it sees fake, slow motions, it learns fake, slow motions. Our review turns down hours like that.
Robot training →
Can a robot learn only from video of people?
For some skills, teams have reported yes. Figure said its robot learned to find its way around homes from first-person human video alone. Hand skills like wiping and wringing are harder, and most teams mix people's video with robot practice.
Does Colby build robots?
No. We pay cleaning companies to record real work. The video helps AI and robotics teams learn how cleaning is done.
Vision-language models →
Is a vision-language model the same as a chatbot?
It is a close cousin. A chatbot works with words. A vision-language model also takes in pictures or video.
Can it tell who is in a video?
That depends on the model. It is one reason we ask your crew to keep faces, papers and screens out of the shot and tell us fast if something private gets recorded.
Vision-language-action models →
Is a VLA the same as a robot?
No. The VLA is the program. The robot is the body it runs on.
Does a VLA learn from our video directly?
Teams train these models on many kinds of data, often including first-person video of people. We do not say which team uses any given hour.
World models →
Is a world model the same as a video game?
It is a bit like one. A game follows rules someone wrote. A world model learns its rules from watching real video.
If a world model can make video, why pay for real video?
It can only copy what it has learned. Real video from real buildings is what it learns from in the first place.
Who uses this data →
Who buys the video my crew records?
We do not name buyers. We pay you for accepted hours at the rate agreed before work starts.
Why does permission matter so much to these teams?
They need to know the people on camera agreed. That is why everyone in the recording has to agree to be recorded during their job before your crew starts.
Will robots replace cleaners? →
Am I training my own replacement?
It's a fair question. Nobody knows how fast robots will improve at hands-on cleaning, and we won't guess a date. We can tell you that owners in this program see the changes early and get paid for the hours in the meantime.
Will my building clients hear that I'm helping train robots?
Only people who agreed to be recorded should be in a recording. Talk with us about what to tell a building before your crew records there.
Yes, your video trains robots →
Is the video used to build robots that clean?
It helps AI and robot teams learn how cleaning is done. Some of that work is for robots. We don't name who uses it, and we can't tell you what each team builds.
Am I training my own replacement?
Robots are still years away from doing most of a cleaner's shift. The article on how far away robots are gives our best read and the research behind it. We won't promise a date either way.
Can I say no?
Yes. Only people who agreed to be recorded during their job should be in a recording. Talk with your employer if you don't want to wear the camera.
Robots in cleaning today →
Do floor robots replace the floor tech?
In some big buildings they cover the nightly scrub. Someone still runs them and empties them. People still do edges, stripping and waxing. How much time that saves depends on the building.
Are these robots cheap?
Most are rented or paid for by the month, and prices vary by maker. They make the most sense in large open spaces like warehouses and airport halls.
What robots still can't do →
Could a robot do a restroom in a demo?
Maybe, in a lab set up for it. Doing it in hundreds of different restrooms every night, fast and safely, is a much bigger step.
Will robots get better at this?
Yes, they are improving every year. How fast is the open question, and the next article covers what the research says.
How far away are robots from doing a cleaner's job? →
So will a robot take my job?
Not in the next few years, based on everything we found. Past that, nobody knows. The AI researchers we cite give it about a 1 in 10 chance by 2035 and even odds by 2098.
Why should I trust your estimate?
You shouldn't take it on faith. Every number here links to its source below. Our part is the reading of those numbers, and we could be wrong.
Does recording speed this up?
Video like yours is one of many things robot teams use. We can't measure how much any one set of video moves the date.
What this means for you →
Should I learn to run floor machines?
If your company offers it, it is a useful skill. Robot scrubbers and ride-on machines need people who know how to set them up, clean them and fix small problems.
Will recording help me keep my job?
We can't promise that. It pays you for accepted hours and gives you an early look at where cleaning robots are headed.
Still have questions?
Talk to our team.
Call us and ask anything about pay, your clients or your crew. Or sign up and we will call you.
